+44 1273 676712

Ryanair's most shameless rip off yet?!

Good old Ryanair, just when you think they can't possibly come up with any more dreadful excuses for revenue generation, they come up trumps!

The latest one is waiting for those of us who have made it through the terms & conditions tick boxes (always forget to tick that one), the 'captcha' security check (at least they've made it legible). Text message? [No]. Priority boarding? [No]. Travel insurance? [No]. Luggage? [No]. Buy a suitcase then? [Hell, no]. What about a hotel? [For pity's sake!] Or a hire car? [Are we there yet?] No to the lot of them....

Feeling rather smug you fetch up on the far side of the Ryanair minefield, payment information is now in sight, at last. But wait a second, what's this?

"Play and win"

This should be good...and it is! For a fee, you have the chance of getting back the money you're about to pay out. For a fee of anywhere between £3 and £5 you can 'win' money back. Every week a whole 3 people will 'win'. Fantastic!

With 9,000,000 passengers a year, that's an average of 173,077 people booking a week. Let's assume that most bookings are for 2 people, that's 86,538 reservations a week. That's a fantastic 1:28,846 chance of winning, or 0.003%. (It's a bit hard to benchmark that but I think it's equivalent to us being hit by a big meteorite this year. Which might be preferable to boarding a Ryanair flight come to think of it.)

However, this assumes chance. Since Ryanair are at complete liberty to choose the 3 lucky winners, there's no place for the laws of probability in any case. Is it too cynical of me to suppose that 3 lucky solo travellers with one-way flights from London - Dublin will be 'winning' this week?

So there we have it, another splendid example of Ryanair treating their customers with barely disguised contempt. Did I say 'barely'? Those lucky 'winners' are informed straight away on the confirmation screen but then have to wait up to 10 weeks to get the money back. That should be sufficient time to ensure that even the happy winners get pissed off.

For the true Ryanair aficionados, the full terms & conditions are at the end. For those of you who would like to come to Spain, have a look at our Spain holidays. Everyone who books with us is a winner! a) We promise to deliver a great holiday, and b) We promise not to send you on Ryanair.

Ryanair Play-To-Win

Win the price of your flight back You must be a resident of the UK or Ireland to Play to Win.

Terms & Conditions

  1. By clicking ?yes? the entrant agrees to be bound by the following Terms and Conditions on any matter whatsoever arising out of or connected with the promotion.
  2. Except as otherwise provided by applicable law, the law of the Republic of Ireland applies to this promotion and to these Terms and Conditions and any dispute arising out of or in connection with this promotion and these Terms & Conditions shall be subject to the jurisdiction of the Irish Courts.?

  3. The Ryanair Play-to-Win promotion runs from November 1 st 2012 to 31 October 2015.

  4. All entrants must be 18 years or over. Only entrants who submitted correct registration details, i.e. name, e-mail address and payment details will be eligible to win.

  5. Entrants can win back the price of their total booking (excluding the price paid for third party optional services, such as car hire) by entering the competition and playing Play-to-Win.

  6. The fee to participate are as follows: ?/£3 for bookings under ?/£150, ?/£4 for bookings between ?/£150 and ?/£225, ?/£5 for bookings over ?/£225. The fee will be added to the total price of the booking.

  7. Ryanair will guarantee at least 3 winners per week.

  8. Winners will be notified upon confirmation of their flight, by display on the flight confirmation page.

  9. Payment to winners will be made by refunding the price of their booking to their payment card no later than 10 weeks from the date of booking. Payment is not transferable.

  10. There is restriction of one entry per booking.

  11. Persons not eligible to enter the on-line Ryanair Play-to-Win competition include employees of Ryanair and their families, agents of Ryanair and any third party included in this promotion.

  12. Use of a false name or address by a competition entrant, i.e. a name by which the entrant is not usually known, will disqualify them from receiving any prize.

  13. To the maximum extent permitted by law, Ryanair is excluded from liability for any loss, damage or injury which might occur to the winner resulting from his or her acceptance of the prize.

  14. This promotion is provided by Ryanair Limited, Dublin Airport, Dublin

The Pothole is Pura Aventura's popular monthly email. We share what we love, what interests us and what we find challenging. And we don't Photoshop out the bits everyone else does. We like to think our considered opinions provide food for thought, and will sometimes put a smile on your face. They've even been known to make people cry. You can click here to subscribe and, naturally, unsubscribe at any time.

Share your story with us